Welcome to Skandhaa Silvers. By shopping with us—whether in our store, on our website, or through our official social media pages—you agree to the terms below.
1. About These Terms
- These terms apply to all purchases of gold, silver jewellery from us.
- By placing an order, you agree to follow these terms.
- We may update these terms from time to time.
2. Who Can Purchase
- You must be 18 years or older to buy jewellery from us.
- Please ensure that the details you provide are correct.
3. Jewellery & Pricing
- All jewellery is subject to availability.
- Prices depend on current gold/silver/diamond rates, making charges, and applicable taxes.
- Prices may change without prior notice due to market fluctuations.
- Jewellery images are for reference; slight variations in design or weight may occur.
- If a pricing or listing mistake happens, we reserve the right to cancel the order and refund the amount paid.
4. Orders & Payments
- Orders can be placed in-store, on our website, or via our verified Instagram and Facebook pages.
- Full payment is required at the time of ordering.
- We accept UPI, debit cards, credit cards, and net banking.
- Payment-related delays caused by banks or payment providers are beyond our control.
5. Order Confirmation & Cancellation
- Orders are confirmed once payment is received.
- Customized, engraved, or made-to-order jewellery cannot be canceled or changed after confirmation.
- We may cancel an order if there is a stock issue or pricing error, and a full refund will be provided.
6. Delivery
- Delivery timelines are estimates and may vary due to courier delays or other unforeseen reasons.
- Please refer to our Shipping Policy for more details.
7. Returns & Refunds
- Returns and refunds are handled as per our Return & Refund Policy.
- Customized and personalized jewellery may not be eligible for return or refund.
8. Our Responsibility
- We are not responsible for damages caused by improper use, wear and tear, or third-party alterations.
- Our responsibility, if any, is limited to the value of the jewellery purchased.
9. Content Ownership
- All images, designs, logos, and text used by us belong to Vasavi Jewellery Mart Limited.
- Using them without permission is not allowed.
10. Your Privacy
- Your personal information is handled safely as explained in our Privacy Policy.
11. Legal Information
- These terms follow the laws of India.
- Any disputes will be handled by courts in Krishnagiri, Tamil Nadu.
12. Unforeseen Events
- We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, government rules, or transport issues.
